Refund Policy

Manual UPI payment and refund policy

Crypto Orbit uses manual UPI verification for premium plans. This page explains how payment proof is reviewed, when access activates, and how refund tracking works.

Payment review

Premium access activates only after verification

Pay exact amount

Users should pay the final amount shown in the app after plan, coupon, referral, and promotion calculations.

Submit proof

Users submit UTR/transaction ID and payment details for admin review.

Admin approval

Plans and credits are granted only after successful verification. Fake or unverifiable proof may be rejected.

Refund tracking

Refunds are manual and case-by-case

Because Crypto Orbit uses manual UPI payments, the app tracks refund status but does not send money automatically.

Eligible review examples

Duplicate payments, verified payment mismatch, technical billing errors, or admin-approved special cases may be reviewed.

Refund completion

If approved, admin manually sends the refund and records the refund reference/UTR in the dashboard.

No profit guarantee

A subscription provides access to tools and credits only. It does not guarantee trading profits or market results.

Credits are app units

Credits are not cash, cannot be withdrawn, and cannot be transferred outside the Crypto Orbit app.

FAQ

Refund questions

Does Crypto Orbit send automatic refunds?

No. Manual UPI refunds are reviewed and tracked by admin. Any approved refund is completed manually through UPI, bank, or another supported method.

When does premium access activate?

Premium access and credits activate only after admin verifies the manual UPI payment proof.

Are credits refundable as cash?

No. Credits are app usage units only. They are not money, not withdrawable, and not transferable.

Start carefully

Need payment help?

Use the contact page or in-app support with your order ID and UTR. Never share UPI PINs, passwords, private keys, or banking credentials.